The product showed up looking like what was represented. However, two cups had broken handles.I riceved 1 chiped plate but replaced it.I absolutely love this dinner set, you get plenty for what you pay for.Really lovely dinner set, I'm incredibly pleased with them.The colours look wonderful, really bright! Dishwasher friendly too and definitely are, I've had them all in a few times now and there's been no fading to the colour or damage.Comes with 4 cups, 4 side plates, 4 dinner plates and 4 bowls. They are all a very good size, great for families who like larger portions. The cups do a good size cuppa, my mum said they are her new favourite cup to drink from when she comes to see us!I think the price was good, quality is definitely excellent and I feel I got very good value for money. I would probably buy some more so we have a back up if any get dropped!Would highly recommend!Had them a month now. Most of the bowls are scratched from basic and gentle use of stainless steel spoons, and the mugs are leaking a little from the bottom. Plates are fine. They wash well, they’re heavy and sturdy but beyond their weight they aren’t superior to cheaper sets. I’m a little disappointed about the marks, we are not heavy-handed people so keep this in mind if you have young children. Colours are lovely if painted slightly unevenly. I like them but I wouldn’t buy them again.Heavy. Look good. Nice colours. UnusualPacked really well. But 2 cups handles broken. I just kept them. As so heavy to lift for me to return. I’ve told company. Still haven’t replied . Good price.Just hope I get my replacement cupsWould recommend to buyUpdate. The company have now sent me a whole set of dishes. Absolutely fabulous. Went above & beyond. To help me. Thanks so much.I ordered a large and small set to make up for the size of my family. The dinner set came well packed. When I took it all out 2 cups were broken. I took pictures and sent to the company. They responded soooooo quickly. Which was really good.They explained what May have happened and what they were going to do.I wasn’t upset. I live this dinner set , different what I had previous. Money well spent AND i would buy again.This dinner set looks more expensive than it is . Its bright colours are able to liven up any dinner table and make it look stylish .But to be honest , the hand-painted finish is not perfect. I am personally fine with this because at the end of the day, you get what you pay for.One of the soup bowls unfortunately arrived dented. I contacted the seller who responded quickly and went out of their way to get this issue resolved. I'm very grateful to them . To sum it up , I'm happy with my purchase.